Named GP Policy

Under the terms of our contract, we are required by the Government to allocate all patients a Named Accountable GP (“Named GP”). Patients will be assigned to you based on your last (family) name If you do not know your Named GP, simply contact our reception staff at your normal surgery.

New patients will be allocated a Named GP at the time of their registration with the Practice.

Having a Named GP does not prevent you seeing any other doctor in your surgery, and of course, your Named GP may not be available all of the time. So, if your needs are urgent, you may need to discuss them with another doctor and/or make an appointment with them instead.

Your Named GP will have overall responsibility for the care and support that our Practice provides to you. They will also work with other relevant healthcare professionals, who are involved in your care, to ensure that your care package meets your individual needs.

Your Named GP will:

• Take lead responsibility for ensuring that all appropriate services required under the contract with the Practice are delivered to you.
• Where required, based on their professional judgement, work with relevant associated health and social care professionals to deliver a multidisciplinary care package that meets your needs.
• Ensure that your physical and psychological needs are recognised and responded to by the relevant clinicians in the Practice.

Your Named GP will not:

• Take on vicarious responsibility for the work of other doctors or healthcare professionals.
• Take on 24-hour responsibility for you, or have to change their working hours. Thus, this requirement does not imply personal availability to GPs throughout the working week.
• Be the only clinician who will provide you with care.

You may, if you wish, change your Named GP to a GP of your choice (at the same surgery), and this can be accomplished by contacting our reception staff at your normal surgery. However, please remember that changing your Named GP will not affect the care that you receive.

All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver GP services to patients at each Practice.

The average pay for GPs working at The Coastal Partnership in the last financial year was £86,582 before tax and National Insurance. This is for 7 full time GPs, 16 part time GPs and 2 locum GPs who worked in the Practice for more than six months.

However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with another Practice

Your Information

The Coastal Partnership takes privacy seriously and we want to provide you with information about your rights, who we share your information with and how we keep it secure.

Please use the links below to find more information about the practice and data protection:

• Transparency
• CCTV
• Telephone Recording
• Case Finding (ECLIPSE)
• Norfolk Sharing

Introduction The Freedom of Information Act 2000 requires all public authorities to adopt and maintain a publication scheme.

In 2008, the Information Commissioner’s Office (ICO) introduced a single generic model publication scheme, for adoption by all public authorities that are subject to the FoIA.

The model publication scheme commits a public authority to “produce and publish the method by which the specific information will be available so that it can be easily identified and accessed by members of the public”. This is a very general scheme based on the principle that all public authorities need to recognise the public interest in the transparency of the services provided and paid for by the general public. It is a commitment to make information easily available to the public.

General Practitioners (GPs), providing primary medical services under most contracts with the NHS in England and Wales and with HSC Northern Ireland, are public authorities in respect of information relating to those services.

The Freedom of Information Act gives the public the right to ask for certain information held by public authorities, such as the NHS (and including GP practices), and allows members of the public to see information about how public services are developed and delivered.

The Practice and The Freedom of Information Act In line with the FoIA, and our status as a GP surgery, we operate a publication scheme providing information about the Practice and the services that we provide. Information covered by this scheme is only about the general medical services that we provide under contract to the National Health Service.

You can view our Publication Scheme page.

Each of our surgeries has disabled parking, and in each case, patients can be dropped off within a few feet of the door. A wheelchair is normally available on each site for assistance.

All patients are entitled to have a chaperone present for any consultation.

Please let us know at the time of requesting an appointment or speak to your GP. If you would like to request an appointment, please visit our Consulting Room.